1. Overview and Scope
Welcome to 247glassportland.com (the “Site”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share information when you use our Site to request emergency glass repair, window replacement, boarding, or mobile auto glass services.
By using this Site or submitting any forms, you agree to the collection and use of your information in accordance with this policy.
2. Directory Referral Service Disclosure
247glassportland.com operates as a directory referral service.
We are not a direct service provider of glass repair, installation, or construction services. Instead, we match consumers looking for emergency glass repair, residential windows, commercial storefronts, and auto glass services with a network of local, independent, licensed, and insured glass repair vendors and dispatchers.
When you submit a quote request form or call our listed telephone number, the information you provide is shared with these third-party professionals to fulfill your request and contact you directly.
3. Information We Collect
We collect information to help connect you with local service providers. This includes:
- Contact Information: Full name, email address, and telephone number.
- Service Information: Details of the services you require (e.g., window size, glass type, vehicle year/make/model, address of service, and urgency).
- Usage Information: Basic web logs, IP address, browser type, and interaction metrics gathered through tracking tools such as Umami Analytics.
4. How We Use and Share Your Information
We use the information we collect to:
- Connect you with local vendors: We transmit your name, phone number, email, and service request details to our network of local, licensed, and insured glass repair specialists so they can reach out to you with quotes and schedule dispatch.
- Maintain Site Operations: Monitor Site performance, analyze visitor trends, and ensure the Site runs efficiently.
- Communicate Service Inquiries: Facilitate the routing of phone calls and emails to appropriate local dispatch teams.
We do not sell or lease your personal information to third-party marketing companies for purposes unrelated to your glass repair service request.
5. Third-Party Links & Vendors
Because we share your request information with independent local service providers, their subsequent handling of your data is governed by their own individual privacy policies. We encourage you to ask any vendor who contacts you about their privacy and data-handling policies. We are not responsible for the privacy practices, actions, or conduct of any third-party vendors.
6. Security
We implement appropriate technical and organizational measures to secure your personal information during transmission. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to request the removal of your personal information from our matching records, please contact us via the phone number listed on this site.